Sometimes it helps to hear it from experienced Community Groups - here are some helpful tips on working with skilled volunteers.

“Think creatively about using volunteers to perform tasks that will save employing someone. Provide concise briefs and explain how the project will help your organisation. Involve skilled volunteers in strategic discussions”

Marcus Godinho, Chief Executive Officer, One Umbrella

“Let them know how refreshing it is to have the benefits of their skills and knowledge. Invite them along to your organization’s events, even the AGM. We always acknowledge volunteers in our quarterly newsletter”

Kerry Potter, Executive Officer, Disability Justice Advocacy (DJA)

“Make it very clear what you would like the volunteer to do but be sensitive to their needs, desires and skills. It’s also important to give prompt feedback on work done and to demonstrate appreciation”

Natalie Savin, Chief Executive Officer, Arthritis Victoria

“Acknowledge their views, skills, and commitment. Make time to have some fun too”

Mark Trevaskis, Executive Officer, Best Buddies Australia

“Be relaxed. Set plenty of slack into your project timeline. Volunteers do have lives that can get in the way of their work for you. They will also gain a lot more by meeting some of the people they are helping”

Ben Jackson, Executive Officer, The Lupus Association of NSW

“Appreciate that they are donating their time and expertise, acknowledge their input regularly, really consider any ideas they contribute, and encourage them to share their skills and expertise”.

Sue Kozij, Treasurer, Australian Pituitary Foundation