Volunteering

Who can volunteer via Goodcompany?

If you are volunteering in your own time, you are welcome to select any skilled or hands-on roles from the Goodcompany site. If you are volunteering as part of a corporate volunteering program, your company needs to be partnered with Goodcompany. You can establish if your company is a current partner by clicking here and selecting 'during work hours'. If you would like your company to be involved please call us on (03) 9595 6700 or email mail@goodcompany.com.au

Are there any special requirements?

In some cases, all staff, both paid and volunteer, are asked to undergo a Police Check or Working with Children check. Training and skill requirements vary amongst organisations. Some positions require little formal training or specialist skills, whilst others have greater requirements.

What types of volunteering are there?

Goodcompany helps to match your skills and interests to hundreds of volunteer opportunities across more than 1,000 charities. The website includes both skilled and 'hands on' volunteering for individuals and teams.

Skilled volunteering puts your skills and talents to work for the benefit of the community. Examples include IT, design, project management, public relations, administration, event management, legal, governance or even advising on a Board. 'Hands on' volunteering includes roles like land clearing and regeneration, tree planting, maintenance and working bees.

Please use the drop down menu or the Search functionality to find your perfect role.

Where can I volunteer?

There are many areas in which you can volunteer. You can work indoors, outdoors, one on one or with groups, day-time, evenings or weekends, weekly, monthly or just occasionally. Some roles can even been completed remotely ie you can help someone in Queensland even though you are based in Perth.

Why should I volunteer?

There are many reasons to volunteer:

  1. Volunteering provides an opportunity to make a difference in your local community and it can be an extremely rewarding experience.
  2. Volunteering offers new ways to develop your skills and increase your experience. For example research shows that volunteering can help with developing communication skills and improving an individual's ability to adapt to different environments and balance competing priorities.
  3. Importantly, volunteering can contribute to your overall wellbeing and helps to instill an attitude of care and responsibility for the wider community.
  4. Volunteering brings all walks of life together and no matter your personality, interests, or background, you're bound to make new friends.

Please consider:

  • Your skill level: Goodcompany is targeted at professionals who have a University degree and/or several years work experience. Undergraduate students should not be applying for volunteer projects unless the professional level specified is appropriate.
  • While it's important not to apply for projects above your skill level, people have a tendency to undervalue their skills. When you take a moment to think about it, you may be surprised to think of all the skills you have acquired working as a professional. Your core skills may include leadership, mentoring, public speaking, training, project management and communications. For example, if you have good written communication skills, you don't necessarily have to work in the media unit to apply for a volunteer project looking for a writer or editor.
  • Your volunteer project application: We recommend you include a brief summary of your work experience to help the charity make their decision. You can also include a Personal Summary as part of the application to the charity
  • One application at a time: Whilst you can apply for more than one volunteer project at a time, we recommend you allow reasonable time for the charity to review and reply to your application (unless you have lots of time to volunteer!) as the chances of the charity wanting to meet you and discuss the project are very high.
  • Your commitment: Once you meet with your charity and you agree to fulfill the volunteer project, there is an understanding that you will do your best to complete the project. If your circumstances change and you are unable to fulfill the volunteer project, please let the charity know asap . An unsuccessful volunteer project costs a charity valuable time and resources.

What happens next?

  • Once the charity reviews your application, you will be sent an email advising if you have been shortlisted for the volunteer role or not. You can login and view the status of your application at any time. The charity will then make contact with all shortlisted applicants to discuss your fit with and availability for, the role. This is so people can find out more about the volunteer job and the organisation can find the right volunteer for the job. In the interview you should be ready to answer questions about your previous work experience, both paid and voluntary, discuss your skills and qualifications and provide the names of referees.

Some tips to help you start fulfilling the volunteer project:

  • We recommend you discuss and agree on:
    • Clear objectives, timeframe & the deliverables
    • Mutual obligations
    • Level of support and involvement the charity can offer
    • Engage in a project you are interested in and will enjoy
    • Be honest on your capacity to deliver, on your strengths and weaknesses

If you have a tip that you would like to share with us, please contact us at mail@goodcompany.com.au

How do I apply for a volunteer opportunity?

  1. Select 'time' from the homepage or on the right hand side of the navigation bar
  2. Under 'Find volunteer opportunities' make your selections - select your skill, location, availability and suitable for
  3. Select an opportunity that appeals to you and click 'view'
  4. Click 'volunteer' at the end of the description
  5. Fill in the details on the application page and click 'apply as volunteer'
  6. Your application will be sent to the charity who will respond to you directly

What happens if I can't fulfil my volunteer commitment?

When you first meet with the community group, be open and honest about your level of commitment (taking into account your professional and personal commitments). If you think that it's too much of a commitment then you are entitled to withdraw at this stage. However, once you agree to proceed with the project, the community group will be relying on you and it costs them time and money if you pull out of the project.

If you need to withdraw once the project is already underway, ask your colleagues if they are interested in helping out and talk to Goodcompany to see if they can help find someone else. The most important thing is to communicate with the community group and/or Goodcompany about your situation.

An unsuccessful/incomplete volunteer project costs the charity valuable time and resources.

This is my first time skilled volunteering, what is it?

Skilled volunteering, unlike 'hands-on' volunteering, puts the skills and talents of the professional to work for the benefit of the charity. Goodcompany matches volunteer roles across a variety of skill categories including Project Management, HR/Health, Media/PR, General Admin, Event Management, Marketing, Education/Training, Accounting/Finance, Legal/Governance, Strategy/Mentoring/Board, Risk and Web/IT.

How do I organise a team volunteer activity?

Team volunteering projects can be selected from the Goodcompany website. When you're applying for a volunteer position, tick the box which says 'suitable for' and select the size of your team.

I am involved with a charity and would like to advertise a volunteer opportunity on the website. What is the process?

All charities positing volunteer opportunities must be registered with Goodcompany. Please direct the charity to this page to register.

How can I track how much time I've given?

You track the volunteer opportunities you've applied for and how much time you've volunteered, by clicking on your name in the top right hand corner on Goodcompany, and then clicking on 'volunteering' on the left hand side.

When you have finished a volunteer role, you will be prompted to give feedback as a part of the process. On this feedback form you will be asked to enter the amount of hours you spent volunteering. When you submit your feedback form your hours will be added to your total hours.

Can I ask my colleagues to help me?

Absolutely. We encourage you to job share the project if it will enable you to deliver it on time and more effectively.

How much time do I have to commit to the project?

All volunteer projects vary in length. Some will require only several hours of your time, others may involve several hours over weeks or months and some may involve an ongoing commitment such as joining the board or committee of a not-for-profit. Each volunteer opportunity on the site includes some information about the time commitment.

I've applied for a volunteer opportunity but haven't received a response. What should I do?

Please contact Goodcompany if you have not heard back from the community group within two weeks of applying. It is possible the contact person is away or otherwise unable to check their emails. Contact Goodcompany on 03 9686 7400 or email them here.

What if the project turns out to be different to what I thought and I don't have the right skills?

It's important to communicate with the charity if you think you don't have the right skills. This may occur when you (and the community group) find out more about the project requirements. If you don't have the right skills, you might want to work together with the group to rescope the project. This is still very helpful. You may also be able to identify a colleague with the right skills or ask Goodcompany to help the group to find a volunteer with the right skills.

My project finished. Can I get involved in another?

Definitely. Please review our listed projects and apply for one that interest you

Can I volunteer overseas?

Goodcompany only manages opportunities to volunteer in Australia

Am I covered by insurance?

It is important to ask an organisation if they have insurance to cover you in the case of accident or injury as Volunteers are not paid employees and are therefore not covered by WorkCover. You should ask the organisation if they have both Public Liability (the policy must mention Volunteers) and personal accident insurance for volunteers.

Is there an Australian government body that oversees charities and not for profit organisations?

The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities. More information can be found at http://www.acnc.gov.au

Will I get feedback about my contribution?

Goodcompany encourages all our charities to provide you with feedback at the end of the project. At the conclusion of the project, Goodcompany will also ask you and the charity to complete a detailed report about your experience. This is your chance to provide us with feedback about the volunteering experience.