Facilitator | Resource Team | Client Relationship - The Resource Team works under the direction of the facilitator, not the client. - The entrepreneur is the ultimate decision maker regarding the business. - The facilitator is always present at every meetings, ensuring continuity and care. - Meetings may take place at the office, outside the office or virtually (we are operating only virtually, at present). - The Resource Team member may see the client once, or several times, as required by the Facilitator - Resource Team should not give clients their contact details. - The Resource Team may accompany the Facilitator to support entrepreneurs on-site, however all activities and meetings are arranged to suit the Resource Team member’s schedule. - It is entirely up to the Resource Team member whether they take on one client, many clients, work continuously with us or stay onboard for only a few months. - Privacy and confidentiality must be maintained at all times. - Volunteers MUST NOT take money, shares or be involved in any part of the business. Resource Team members must not communication with external bodies on behalf of Ignite or SSI. Ignite Entrepreneurs - Be aware that entrepreneurs have almost no understanding of legal and compliance regulations of the Australian business environment. - Be aware that entrepreneurs may sometimes lack cultural understanding of the Australian Business environment. - Volunteers should use simple English and regularly check for understanding. Resource Team may work through bi-lingual guides.